Last week, Rockstar also warned that its servers might not be able to handle GTA's popularity. " Even if they were using an existing server infrastructure provider such as Amazon Web Services or Microsoft Azure – which is unlikely and their wording suggests not – they would probably need to be adding to their cloud server farms to support the numbers they're expecting." "It seems they've been trying to scale their hardware quickly to cope with the expected requirements based on their incredible sales," Simon Barratt of UK studio Four Door Lemon told the Guardian.
Video game experts said that the problems were to be expected because of the game's popularity. The console version of GTA made $1bn in its first three days on sale, according to the game's publisher Take-Two. The company did not respond to requests for comment.
It is also offering a service for users to receive automatic email notifications whenever an update is posted on the site. "We apologize for any inconvenience, and thank you for your patience while we work to resolve this," GTA maker Rockstar Games said on its support site.
In response, the company created a webpage on its support site dedicated to providing updates on issues. Shortly after its online launch, gamers said they were unable to access the game because of server issues, the game failing to load and disconnection issues. The console version of GTA V was released on 17 September and is required to play the online version, which gives the classic game a multiplayer mode.
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